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I signed up for Survey Monkey on July 3, 2018. My intention was to create a survey that I could embed on my mobile ready website. Although I could create the website they do not offer the functionality to adjust the survey results screen size to fit to a mobile...
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1.2
#1298130
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SurveyMonkey - It is not allowing me to log in

Everytime I type in my email & password, it's telling me I'm entering the wrong information, when I know I am not!!
#1295727
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SurveyMonkey - Please stop billing and cancel my account
Dear Sir, I have purchased your survey in late August 2017 and found out that it doesn't work for me. Hence I may click on the wrong button. Refer to my user name, MoonyThip through my e-mail : tthanathorn@gmail.com I did not pursue to use any of your application since...
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3.5
I didn't like
  • Customer service
#1271225
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“Someone” signed me up with this ridiculous company just to annoy me and it has been a successful annoyance. I have “unsubscribed” dozens of times, supposedly deleted my account, went back and forth with their idiots in the customer service (not) department. Guess...
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#1262054
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I took a rather long survey for a product call Konsyl & was suppose to receive a 5.00 coupon off next purchase which never came, as far as I'm concerned they're a scam, the question where rather imposing so I thought the least they could do is honor the agreement,...
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#1259238
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I did one single survey with your organization and paid for one survey. Your organization continued to bill me. I only needed one survey and nothing else. Your continual charges to my credit card are illegal and I am disputing those charges. I wish not to receive your...
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Anonymous
Mouthy

Idiot, instead of perseverating on a monosyllabic word, why did you not provide more pertinent information about your issue ? Did you ever notify the company, in writing and s...

#1258731
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SurveyMonkey - It's fake.

They don't give any reward for their survey. It's waste time.
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1214622
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More than 6 times over the past year i have unsubscribed from all email from SurveyMonkey. They even claim to pass on the info to a "specialist" and yet it never fails they continue to send me email. Their unsubscribe links do not work. Their support people don't...
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1.0
I didn't like
  • Continuously over six months telling them to quit spamming me
#1208842
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I signed up to Survey Monkey for one month in June 2017 to create three surveys. I assumed that one month meant one month. Oh no. To assist me as a customer, Survey Monkey have an "Auto-renew" feature, because they care about my money, sorry, my business so much that...
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#1207840
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I was using this site for a school project and had to pay to tell them that I am a student who is poor and cannot afford to pay to tell them that. Who even makes you pay to access their customer support???? Why is this an option??? The email customer support was...
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1.0
I liked
  • Survey design interface
I didn't like
  • Hidden fees
  • Monkeys
  • Customer service
#1192056
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