SurveyMonkey - Survey Monkey Are Some Crooks And Cowards!
I did a survey for 2 weeks and paid to have 1,000 responses for $26.Instead of shutting down the survey at 1,000 responses, Survey Monkey allowed over 3,000 people to respond and charged me .15 per response and just charged $459 to my bank account.
Then when I try to call in and speak with someone, they tell me I can't speak to anyone on the phone unless I'm a "Platinum" member. These guys are some cowards, and they are absolute crooks. I will NEVER work with this company again and I recommend no one else does.
I will have my lawyer on this asap.I hope this company get everything it deserves.
Reason of review: Problems with payment.
Monetary Loss: $459.
Preferred solution: Full refund.
I didn't like: Customer service, Termination services, Subscription plans, Procedure.