I did a survey for 2 weeks and paid to have 1,000 responses for $26.Instead of shutting down the survey at 1,000 responses, Survey Monkey allowed over 3,000 people to respond and charged me .15 per response and just charged $459 to my bank account.
Then when I try to call in and speak with someone, they tell me I can't speak to anyone on the phone unless I'm a "Platinum" member. These guys are some cowards, and they are absolute crooks. I will NEVER work with this company again and I recommend no one else does.
I will have my lawyer on this asap.I hope this company get everything it deserves.
More Review Details
|Discounts and Special Offers|
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
What I disliked
- Customer service
- Termination services
- Subscription plans
- Reason of review:
- Problems with payment
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Surveymonkey Survey Services
- Review category
You May Also Like
- "On Friday evening a DirecTV employee accessed my roof and trespassed illegally. There were a total of 6 signs that this technician ignored. Not only did he set off the..."
- "I cancelled my service early because the price for satellite service had gone up dramatically. I was always happy with the reception and service but the price became prohibitive. They..."
- "I agree 100% HGTV is for the rich does not represent the average or the poor of the USA. I'm 90 years old have written called begged HGTV to help..."
- "I purchased The Espresso colored 3pc. set (couch, loveseat, recliner) in Mid-December 2012. The main issue I have now is that both the couch and loveseat are cracking and peeling..."
- "Went to Petco on Hwy 6 south Houston Tx I've gone there numerous times and never had a problem but today a new groomer was there I told her I..."
- "This firm that has a slogan "For Dads" was recommended to me by a friend's friend for helping me out after my X claimed that I never paid her child..."
- "I used thumbtack for a contractor and you are right no accountability. It took 3 weeks to get a very small kitchen remodeled with. Countertops. Floor, backsplash. Cabinets and..."
- "Not much to say (there 4 pictures taken on the same visit say it all). I have been consistently disappointed in the quality of veggies and produce at the..."
- "Be very, very, very cautious of dealing with this company. I will not ever do business with them again. I have been trying to get them to replace a coil..."