I did a survey for 2 weeks and paid to have 1,000 responses for $26.Instead of shutting down the survey at 1,000 responses, Survey Monkey allowed over 3,000 people to respond and charged me .15 per response and just charged $459 to my bank account.
Then when I try to call in and speak with someone, they tell me I can't speak to anyone on the phone unless I'm a "Platinum" member. These guys are some cowards, and they are absolute crooks. I will NEVER work with this company again and I recommend no one else does.
I will have my lawyer on this asap.I hope this company get everything it deserves.
More Review Details
|Diversity of Products or Services|
|Discounts and Special Offers|
|Product or Service Quality|
What I liked
What I disliked
- Customer service
- Termination services
- Subscription plans
- Reason of review:
- Problems with payment
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Surveymonkey Survey Services
- Review category
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